Privacy Policy

At , your privacy is a top priority. We are committed to protecting your personal information and ensuring transparency about how it is used. This Privacy Policy explains the types of personal data we collect, how we collect and use it, the choices you have regarding your information, and the steps we take to keep your data secure. It also provides information on how to contact us with any privacy-related concerns.

Important Notice: does not sell or rent personal information to third parties.

1. Information We Collect

We collect personal information through various interactions, including when you subscribe to our newsletter, make a purchase, register for an account, participate in giveaways, or complete our skin diagnostics.

The types of information we collect include:

  • Identity and Contact Information: Name, date of birth, phone number, email address, shipping and billing addresses, tax identification number, purchase history, customer support interactions, favorite products, skin type, and concerns.
  • Transaction Information: Payment details such as bank name, card type, and partial card numbers, depending on your chosen payment method.
  • Technical Information: IP address, browser type, login data (excluding passwords), location, time zone, language preferences, operating system, and device information.
  • Marketing Preferences: Preferences for receiving marketing communications and preferred contact methods.
  • Social Profile Information: Public information from social media accounts.

2. Information You Provide

You may voluntarily provide additional information when participating in promotions, making purchases, or sharing content through our website or social media. This may include:

  • Personal details like name, gender, phone number, email, address, and tax number.
  • Purchase history and product preferences.
  • Skin condition and concerns.
  • Contact information of friends you wish us to contact.
  • Shared content such as photos, videos, reviews, comments, and location data.

3. How We Use Your Information

We use your information to:

  • Personalize communications and marketing messages.
  • Recommend products aligned with your interests.
  • Provide services tailored to your preferences.
  • Access purchase history for order tracking and support.
  • Update your personal information with your consent.
  • Respond to inquiries and provide customer support.
  • Process and invoice your purchases.
  • Invite you to exclusive events or promotions.

We may also use your information for other purposes with specific notice at the time of collection.

4. Cookies and Analytics

To enhance your experience, we use technologies such as cookies, web beacons, and analytics tools.

  • Cookies: Small text files stored in your browser that help us recognize you on future visits, remember your preferences, and improve your browsing experience.
  • Web Beacons and Pixels: Track your interactions with our website and emails to improve our services.
  • Google Analytics: Monitors page views, navigation paths, and visitor behavior to enhance website functionality.
  • Social Media Integration: Tools from platforms like Facebook, Twitter, Instagram, and Pinterest enable you to share content and products.

You can opt out of cookies or Google Analytics tracking by adjusting your browser settings or installing the Google Analytics opt-out browser add-on. Please note that disabling cookies may limit certain features on our website.

5. Newsletters and Text Messaging

You can opt-in to receive newsletters and text messages from us.

  • Text Messages: Up to four messages per month containing product updates, beauty tips, and promotions. This service is free.
  • Newsletters: Weekly emails with campaign updates, promotions, beauty tips, and exclusive offers. Content is tailored based on your preferences and location.

To unsubscribe, email us at [email protected].

6. Sharing Your Data

does not sell or rent your data. However, we may share it with:

  • Payment and Logistics Partners: Banks, payment processors, and shipping companies to complete your transactions.
  • Service Providers: Marketing agencies, advertising partners, and website hosting services to manage our operations.
  • Tax Authorities: As required by law for invoicing purposes.

We may also disclose your data to comply with legal obligations, prevent fraud, or address unlawful activities.

7. Protecting Your Personal Information

We implement robust security measures to protect your data:

  • All information is stored on secure servers.
  • SSL encryption is used for payment transactions.
  • Payment processing is handled by PayPal or other secure providers, so does not store sensitive payment information.

While no system is completely secure, we continuously update our security measures to protect your information.

8. Data Retention

We retain your information as long as your account is active or as needed to provide our services. In certain cases, we may retain necessary data to comply with legal obligations, prevent fraud, or enforce our Terms and Conditions.

9. Withdrawing Consent

You may withdraw consent or object to the processing of your personal information at any time. However, this may limit your access to some services. To review, update, or delete your information, email us at .

10. Reviewing and Updating Information

You have the right to access, correct, block, or delete your personal information, subject to applicable laws. Requests will be verified to protect your privacy.

To request changes, email us at .

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page and, where appropriate, notified via email. Please review this page regularly for updates.

For questions or concerns about this Privacy Policy, contact us at .